Author: jancensooa
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Adding ‘Admin/Manager’ Access to the Biometric Device

Quick Guide: Adding a New Admin/Manager to the Biometric Device Steps: Go to User → Edit Enter the Employee Number Under Role, select Manager Notes: Only an existing Admin/Manager can make this update A maximum of 10 Admin/Managers can be added
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OTP via Email

Need an alternative way to receive your OTP? If you can’t receive the OTP on your phone, you can choose to get it via email instead. Just follow these steps to enable email delivery: Tap your profile icon in the top-right corner and select ‘Basic Information’. Enter your preferred email address in the ‘Personal Email’ field…
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Recharge/Top-up

Quick Guide: How to Recharge Your SOOA Account (Real-Time) Navigate to “Account Management” under the “Financial Management” section. Click the “Recharge” button. Complete the required fields, then select “Recharge Now.” A QR code will be generated. You may either scan the QR code or proceed with an Instapay transfer using the provided account details. Note:…
