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Frequently asked questions

FAQs

What is SOOA, and how can it help you?

What type of Support is available for SOOA Systems users?

Why should my company partner with SOOA?

Does SOOA System provide training for user?

Do you offer consultations?

• Does SOOA system support employees working 24/7?

How can SOOA help my Company?

How can we get start with SOOA System?

How is SOOA different from other payroll system?

How can SOOA improve your employee experience?

How does SOOA manage tax regulations and compliance?

How quickly can I onboard my employees?

Can all companies partner with SOOA?

Companies of what size can utilize SOOA System?

Minor Updates in SOOA Payroll

Methods of OTP to Log in

SOOA Payroll Accredited Banks for Payroll Crediting

Does SOOA system support employees working 24/7?

Yes, the SOOA system supports employees working 24/7. Here’s how SOOA accommodates the needs of round-the-clock operations:

1.) Flexible Payroll Scheduling

  • Custom Pay Periods: SOOA allows for flexible payroll scheduling, including weekly, bi-weekly, semi-monthly, or monthly pay periods, which can be adapted to the needs of businesses operating around the clock.
  • Multiple Shifts: The system can handle multiple shifts and varying work schedules, ensuring accurate calculation of wages for employees working different hours or shifts.

2.) Real-Time Data Access

  • 24/7 Self-Service Portal: Employees can access their payroll information, update personal details, and view pay stubs through SOOA’s self-service portal at any time, regardless of their work hours.
  • Real-Time Updates: The system provides real-time updates on payroll status, which is especially useful for businesses with employees working non-standard hours.

3.) Time and Attendance Management

  • Advanced Time Tracking: SOOA integrates with time and attendance systems to accurately record hours worked, including for employees working night shifts or irregular hours.
  • Automated Calculations: The system automates the calculation of overtime, shift differentials, and other adjustments based on the recorded hours, ensuring precise payroll processing.

4.) Global and Multi-Location Support

  • Multi-Time Zone Management: For businesses with employees in different time zones, SOOA can handle time zone differences and ensure accurate payroll calculations across various locations.
  • Compliance Across Regions: The system supports compliance with local labor laws and regulations, which can be especially important for companies with 24/7 operations spanning multiple regions.

5.) Continuous System Availability

  • 24/7 Support: SOOA offers round-the-clock customer support to address any issues or questions that may arise at any time, ensuring that help is available regardless of your operating hours.
  • System Uptime: SOOA’s cloud-based system is designed for high availability, minimizing downtime and ensuring that the system is accessible whenever needed

6.) Automated Alerts and Notifications

  • Timely Notifications: The system provides automated notifications for important payroll updates, deadlines, and alerts, which are useful for managing payroll processes effectively in a 24/7 environment.
  • Error Alerts: SOOA can alert you to any issues or discrepancies in real-time, allowing for quick resolution and minimizing disruptions.

7.) Mobile Accessibility

  • Mobile Access: Employees and managers can access SOOA’s features through mobile devices, enabling them to manage payroll tasks, track time, and view information on-the-go, which is particularly beneficial for those working non-traditional hours.

8.) Customizable Reporting

  • Flexible Reporting Options: SOOA offers customizable reporting features that allow you to generate reports based on various shift patterns and work schedules, aiding in the analysis of payroll data for 24/7 operations.

9.) Integration with Workforce Management Systems

  • Seamless Integration: SOOA integrates with workforce management systems to ensure accurate tracking and payroll processing for employees working different shifts and hours, improving overall efficiency.

10.) Employee Benefits Management

  • Access to Benefits: Employees working 24/7 can access and manage their benefits through the self-service portal, ensuring that all employees, regardless of their work schedule, have equal access to benefits information.

By providing these features, SOOA effectively supports the needs of businesses with 24/7 operations, ensuring accurate, efficient, and accessible payroll management for all employees, regardless of their working hours.What is SOOA, and how can it help you?


Contact Us

Email: sales@sooa.ph

Phone: +63906 870 4640

Legal Info

NPC Registration No: PIC-000-703-2024

SEC Company Reg. No.: 2023020084882-00

 

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